SDET Unicorns Inc. ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use SDET Unicorns Academy ("the Service").
1. Information We Collect
Personal Information
When you create an account or subscribe to our Service, we may collect:
- Name and email address
- Account credentials
- Profile information you choose to provide
Payment Information
Payment processing is handled by our third-party platform, FreshLearn. We do not directly store your credit card numbers or complete payment details. FreshLearn processes and stores payment information in accordance with their privacy policy and PCI compliance standards.
Usage Information
We automatically collect certain information when you use our Service:
- Course progress and completion data
- Learning activity and engagement metrics
- Device and browser information
- IP address and general location data
- Pages visited and features used
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Service
- Process your subscription and payments
- Send you course updates, new content notifications, and educational materials
- Respond to your inquiries and provide customer support
- Track your learning progress and provide personalized recommendations
- Send administrative information such as policy changes
- Analyze usage patterns to improve our courses and platform
- Prevent fraud and ensure the security of our Service
3. Third-Party Services
We use the following third-party services to operate our platform:
FreshLearn
Our courses are hosted on FreshLearn, which handles course delivery, subscription management, and payment processing. When you use our Service, you are also subject to FreshLearn's Privacy Policy.
Analytics Services
We use analytics tools to understand how users interact with our Service. These tools may collect information about your device, browser, and usage patterns.
Email Service Providers
We use email service providers to send you communications about your account, courses, and updates.
Data Sharing
We do not sell your personal information to third parties. We only share information with service providers necessary to operate our platform, or as required by law.
4. Data Retention
We retain your information as follows:
- Account data: Retained while your subscription is active and for a reasonable period after cancellation
- Course progress data: Retained for up to 2 years after your last subscription ends, allowing you to resume if you resubscribe
- Payment records: Retained as required by law and for accounting purposes
- Communication records: Retained for customer support and dispute resolution purposes
You may request deletion of your data by contacting us at contact@sdetunicorns.com.
5. Your Rights
Depending on your location, you may have certain rights regarding your personal information under laws such as GDPR (European Union) and CCPA (California).
Your Rights May Include:
- Access: Request a copy of the personal information we hold about you
- Correction: Request that we correct inaccurate or incomplete information
- Deletion: Request that we delete your personal information
- Portability: Request a copy of your data in a portable format
- Opt-out: Unsubscribe from marketing communications at any time
- Objection: Object to certain processing of your personal information
To exercise any of these rights, please contact us at contact@sdetunicorns.com. We will respond to your request within 30 days.
6. Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Industry-standard encryption for data transmission (SSL/TLS)
- Secure payment processing through PCI-compliant providers
- Access controls and authentication measures
- Regular security assessments
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.
8. Children's Privacy
Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at contact@sdetunicorns.com, and we will take steps to delete such information.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. By using our Service, you consent to the transfer of your information to these countries.
We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Your continued use of the Service after any changes indicates your acceptance of the updated Privacy Policy. We encourage you to review this Privacy Policy periodically.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
- Email: contact@sdetunicorns.com
- Company: SDET Unicorns Inc.
By using SDET Unicorns Academy, you acknowledge that you have read and understood this Privacy Policy.
See also our Terms and Conditions.